AI Growth Advisor · Fractional Growth Partner
Strategic Growth Leadership for AI & SaaS Companies.
I help AI and SaaS companies scale through growth strategy, performance marketing, customer success, operational excellence, and AI product development.
With 20+ years of experience across growth, marketing, customer success, and business operations, I help founders build scalable growth engines and sustainable businesses.
About
Meet Jemima-Faye
I help AI and SaaS companies scale through a combination of growth strategy, performance marketing, customer success, operational excellence, and AI product development.
With over 20 years of experience spanning paid media, commercial strategy, customer success, and business operations, I bring a uniquely holistic perspective to growth. My expertise covers the entire customer journey—from acquisition and activation to retention, expansion, and long-term value creation.
In recent years, I've worked closely with AI businesses, helping founders accelerate growth, improve customer outcomes, define MVPs, design scalable workflows, and translate product ideas into clear implementation plans for developers and technical teams.
Today, I partner with AI and SaaS founders as a strategic growth advisor, helping them build scalable growth engines, launch products faster, and create the systems needed for sustainable growth.
- 20+ Years Experience
- Performance Marketing Specialist
- Customer Success Leader
- AI Business Advisor
- Fractional Growth Partner
- Growth Strategy Expert
Why Founders Work With Me
A partner who thinks like an operator and moves like a founder.
20+ Years of Growth Experience
Two decades helping businesses acquire customers, scale revenue, improve profitability, and build sustainable growth systems.
Full Customer Lifecycle Expertise
Acquisition, activation, onboarding, customer success, retention and expansion—opportunities across the entire journey.
Deep AI Industry Experience
Working closely with AI founders and operators to launch products, define MVPs, improve outcomes and accelerate growth.
Strategic and Hands-On
Executive-level strategic thinking combined with practical implementation—moving founders from ideas to execution.
Services
How I Help Founders Grow
Five interconnected practice areas, drawn from two decades of building growth engines across the full customer lifecycle.
01
Growth Strategy
- Growth planning
- Go-to-market strategy
- Scaling frameworks
- KPI development
- Commercial planning
02
Customer Acquisition
- Paid media strategy
- Funnel optimisation
- Lead generation
- Conversion optimisation
- Channel planning
03
Customer Success & Retention
- Activation strategy
- Customer journey design
- Retention optimisation
- Expansion opportunities
- Revenue growth
04
AI Product Development
- MVP definition
- Product validation
- Workflow design
- Technical briefs
- Developer handover documentation
05
Operational Excellence
- Process design
- Team structure
- Delivery systems
- Reporting frameworks
- Scalable operations
Engagement Options
Ways We Can Work Together
Strategic Growth Consulting
Ideal for strategic guidance, growth challenges, product feedback, customer acquisition reviews, and founder advisory.
- Strategic guidance
- Growth challenges
- Product feedback
- Customer acquisition reviews
- Founder advisory
Ongoing Growth Advisory
Continuous strategic partnership for founders who want a trusted advisor on call.
- Weekly strategy session
- Growth planning
- Funnel reviews
- Customer journey analysis
- Product & MVP feedback
- Email support
Fractional Growth Partner
Embedded growth leadership for AI and SaaS companies scaling with intent.
- Weekly strategy sessions
- Management of one advertising platform
- Performance optimisation
- Growth planning
- AI product advisory
- Customer acquisition strategy
- Founder support
Every engagement is tailored to the needs of the business. Scope, deliverables and pricing can be adjusted based on objectives, growth stage, and internal resources.
Additional Expertise
Specialist areas I bring to every engagement.
Additional Services Available
Some projects require specialist support and can be scoped separately. Where appropriate, I work alongside existing teams or coordinate trusted technical partners.
Testimonials
Trusted by Ambitious Founders
“Jemima-Faye brought the strategic clarity we'd been missing. Within a quarter she'd reshaped our acquisition funnel and given our leadership team the confidence to scale.”
Founder & CEO
AI SaaS Platform
3.2× pipeline growth in 90 days
Get In Touch
Ready to build a scalable growth engine?
Whether you need strategic guidance, customer acquisition support, customer success expertise, or help bringing an AI product to market, let's discuss what's possible.